Privacy Policy

Safeguarding patient privacy is our top priority. At Salt + Light Physio, your personal health records and sensitive data are managed strictly according to legal standards and our internal privacy protocols. We maintain robust administrative, physical, and technical defenses to ensure your information remains secure and protected against unauthorized access, theft, or unintended changes.
 
SMS MESSAGING PRIVACY & TERMS
 
Salt + Light Physio utilizes text messaging for essential clinical and customer support alerts. These communications typically cover inquiry replies, appointment scheduling, reminders, clinical follow-ups, and general support. Our SMS system is exclusively for patient care and does not deliver marketing or promotional content.
 
Consent
 
SMS communication is only established after an individual gives verbal authorization, either during a phone call or in person. Agreeing to receive text messages is entirely voluntary and is not required to receive treatment or purchase services from our clinic.
 
Frequency and Costs
 
The number of messages you receive depends on the level of your engagement with Salt + Light Physio. Please note that standard data and messaging rates from your mobile provider may apply.
 
Opt-Out and Support
 
You retain the right to discontinue the SMS service at any moment. Simply text STOP to any of our messages to unsubscribe. You will receive a final confirmation text, and no further messages will be sent unless you re-establish consent. For assistance, reply HELP, email us at info@saltandlightphysio.com, or visit https://www.saltandlightphysio.com for full contact details.
 
Data Privacy and Third-Party Sharing
 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

 

No consumer data collected through the SMS messaging program, including mobile opt-in data and consent information, will be transferred to any external organization under any circumstances, even with consent, except where required by law.

 

Internal access controls and contractual protections are maintained to prevent unauthorized access, use, or sharing of user data.

 
Inquiries
 
For any clarifications regarding our messaging program or privacy standards, please reach out to Salt + Light Physio at info@saltandlightphysio.com or via https://www.saltandlightphysio.com.